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Repeat Prescriptions

Repeat prescriptions will be issued at the doctor’s discretion and are normally for regular medication. We can also take requests for repeat prescriptions by fax. However, repeat prescription requests cannot be taken over the telephone to avoid the risk of mistakes being made.

Written requests should be indicated with a tick on the right-hand tear-off part of the computerised prescription. You can call in with your written request or post it but, if you are not going to collect it, please remember to enclose a stamped addressed envelope for its return.

We are unable to take orders or issue repeat prescriptions at weekends, public holidays or out of normal surgery hours. Please allow two complete working days before collection or posting back to you and do make allowances for weekends and public holidays. To avoid confusion, please make clear which medication is being requested. If the doctor is not happy with the prescription request, you will be asked to come in for a medication review.

Online Facilities

We now offer the facility to book your appointments, order your repeat prescriptions and view your medical summary, medications, allergies and any adverse reactions.

To use this method we must first issue you with a password.

Please call the surgery or enquire at the reception desk for details.  You will need to bring photographic ID/valid document for us to verify your identity before we can register you for online services.

EMIS Access - click the image for online services

Your Neighbourhood Professionals. Just a Click Away!
Chaucer House, 130 Church Road, Upper Norwood, London, SE19 2NT
  • Telephone 020 8771 6050
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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